Privacy Policy

1. Information We Collect

When you use our website or book an appointment, we may collect:

• Personal Information: Name, phone number, email address
• Appointment Details: Preferred date, time, and service interest
• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, interactions

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm dental appointments
• Communicate with you about your appointments and inquiries
• Send appointment reminders and follow-ups
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

• Service Providers: Trusted third parties who assist in operating our website (hosting, email services)
• Legal Requirements: When required by law or to protect our rights
• Medical Records: Your dental treatment records are kept confidential per medical privacy standards

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Secure SSL/TLS encryption for data transmission
• Access controls and authentication
• Regular security assessments
• Secure database storage

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand website usage patterns
• Improve website functionality

You can disable cookies in your browser settings, though some website features may not function properly.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at dy26011993@gmail.com or call +919398007382.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites (Google Maps, WhatsApp, social media). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Appointment records are typically retained for 7 years in accordance with medical record-keeping requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Consent: By using our website and services, you consent to the collection and use of information as described in this Privacy Policy.