Terms of Service & Medical Disclaimer

Last Updated: February 2, 2026

1. Acceptance of Terms

By accessing and using the website of The Urban Smile Dental Clinic ("we," "us," "our"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Medical Disclaimer

IMPORTANT NOTICE:

The information provided on this website is for general educational and informational purposes only. It is not intended to be, and should not be construed as, medical advice, diagnosis, or treatment.

Key Points:

  • Not a Substitute: Website content does not replace professional dental examination, diagnosis, or treatment
  • Individual Variation: Treatment outcomes vary based on individual clinical conditions and circumstances
  • No Guarantees: We make no guarantees, warranties, or representations regarding treatment results
  • Consult Professionally: Always seek the advice of Dr. Deepak Kumar or another qualified dental professional for specific concerns
  • Emergency Care: For dental emergencies, call us immediately or visit the nearest emergency facility

3. Services Description

Our website provides:

  • Information about dental services offered at our clinic
  • Online appointment booking facility
  • Educational content about oral health and dental treatments
  • Contact information and clinic details

All dental treatments are subject to clinical evaluation and may not be suitable for everyone.

4. Appointment Booking

Booking Process:

  • Online appointment requests are subject to confirmation by our clinic
  • Submitting an appointment form does not guarantee availability
  • We will contact you to confirm your appointment within 24 hours
  • Appointments are scheduled on a first-come, first-served basis

Cancellation Policy:

  • Please notify us at least 24 hours in advance if you need to cancel or reschedule
  • Multiple no-shows may result in difficulty booking future appointments
  • We reserve the right to cancel appointments due to unforeseen circumstances

5. Treatment Information Disclaimer

Information about dental treatments on this website:

  • General Nature: Descriptions are general and may not apply to your specific case
  • Not Comprehensive: Not all treatment options, risks, or alternatives are listed
  • Professional Assessment: Treatment suitability determined only after clinical examination
  • Updated Information: Dental science evolves; treatment approaches may change
  • Cost Estimates: Treatment costs provided are approximate and subject to change

6. Laser Dentistry Disclaimer

Regarding laser-assisted dental procedures:

  • Benefits described are potential outcomes and may vary by individual
  • Not all conditions are treatable with laser dentistry
  • Suitability for laser treatment determined after clinical assessment
  • Traditional methods may be recommended based on your specific needs
  • Results depend on patient compliance with pre and post-treatment instructions

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of The Urban Smile Dental Clinic and protected by copyright laws. You may not:

  • Reproduce, distribute, or modify content without permission
  • Use content for commercial purposes
  • Remove copyright or proprietary notices

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Submit false or misleading information
  • Interfere with website functionality or security
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses or malicious code
  • Harass or harm other users

9. Third-Party Links

Our website may contain links to third-party websites (Google Maps, WhatsApp, social media). We are not responsible for:

  • Content or privacy practices of external sites
  • Accuracy or reliability of third-party information
  • Products or services offered by third parties

10. Limitation of Liability

To the fullest extent permitted by law:

  • We provide the website "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted or error-free website operation
  • Our liability is limited to the amount you paid for services, if any

Exception: Nothing in these terms limits liability for death or personal injury caused by negligence.

11. Patient Responsibilities

As a patient, you are responsible for:

  • Providing accurate and complete medical history
  • Informing us of allergies, medications, and health conditions
  • Following pre and post-treatment instructions
  • Attending scheduled appointments or providing timely notice of cancellation
  • Paying for services rendered as agreed
  • Asking questions if you don't understand treatment recommendations

12. Advertising Compliance

In accordance with dental advertising regulations:

  • We do not make false or misleading claims about treatments
  • We avoid absolute guarantees of treatment outcomes
  • We use compliant language such as "may help," "aims to," "case-dependent"
  • We do not offer inducements that violate professional ethics
  • All testimonials reflect genuine patient experiences

13. Privacy and Confidentiality

Patient information is kept confidential per our Privacy Policy and applicable medical privacy laws. We comply with:

  • Indian Medical Council regulations
  • Telangana Dental Council guidelines
  • Information Technology Act, 2000 (India)

14. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the modified terms.

15. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.

16. Contact Information

For questions about these terms or our services:

The Urban Smile Dental Clinic

Shop No1, SRI CHAKRA ENCLAVE, 4/A, Chakhra Enclave, HMT COLONY, Sainikpuri, Secunderabad, Telangana 500094

Phone: +919398007382

Email: dy26011993@gmail.com

Hours: 10:00 AM - 9:00 PM Daily

Professional Registration

Dr. Deepak Kumar

Dental Surgeon & Laser Treatment Specialist

Telangana Dental Council Reg. No. A-9241

Army College of Dental Science (ACDS)